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All our UK delivery costs will be charged at a rate of £10.00 or £20.00 depending on the size and weight of your purchase. Pricing for postage will be calculated at the checkout.

Estimated delivery times are between 5–14 working days from purchase. Delivery times are estimates. Some variation may occur with our postal providers meaning that delivery could take longer than estimated and may be out of our control. During public holidays (e.g. Christmas, Easter weekend and Bank Holidays) please be aware that deliveries may take a little longer than under normal circumstances.

We use national courier services and Royal Mail, depending on the type and size of piece ordered. A signature is sometimes required on delivery. You can choose to collect from the pottery free of charge. 

We can ship overseas, however the shipping rates for overseas do vary so please contact us directly for delivery charges to your area. The correct international shipping fees must be paid before despatch. Please note that customers are responsible for any import charges/duties that may be incurred and must comply with any local regulations.


We hope that you will be very happy with your purchase, but understand that in some cases you may change your mind and wish to return an item and seek a refund. If this is the case you need to let us know in writing no later than 14 days after the date on which you received the products.

Please email us with your contact details and order details, telling us why you are returning an item. You will be contacted by a member of the team explaining the next steps.

Please return your item in good condition, ideally with its original packaging. To qualify for a full refund you must notify us you will be returning the item within 14 working days from the date you received the products, you then have 14 days from this date to return your purchase.

If returned within 28 days your refund will include the price of the products original delivery charge. However, if you ordered multiple items and are returning some but not all of your order we regret we cannot offer a refund on the initial postage cost. We are unable to offer free returns.

Please note that within the UK there is no available insurance for damage of ceramics during transit. Therefore, please make sure that items you are returning are packed adequately as we cannot accept liability for returned goods being lost or damaged in transit.  

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